will a factory re-set get rid of all problems

[Cod3waX]

dont worry about the change atm i think its ok now just save and exit and the comp will restart and the disc should load after the mem test

[footycard steve]

to save and exit i hit esc to go to previous menu,i then clicked on the save and exit but the disc didnt kick in,i'll take the disc out go to those menus and try again

[Cod3waX]

once you have gone thru the motions and reached the installing point select the c drive and DO NOT SELCT QUICK FORMAT and format with ntfs

[Cod3waX]

to save and exit i hit esc to go to previous menu,i then clicked on the save and exit but the disc didnt kick in,i'll take the disc out go to those menus and try again

ok to change device 3 to number 2 u eitehr hit enter and move using arrow keys or highliught and use the + and - to move the device

[footycard steve]

ok to change device 3 to number 2 u eitehr hit enter and move using arrow keys or highliught and use the + and - to move the device

still not running from the disc i'll go into the menu again and move option 3 to option 2 ,the screen did say enable before so i must have saved it correctly

[footycard steve]

i'm not getting the disc loading and the memory test is over in a couple of seconds now,i did manage to move option 3 to 2 with the +

[Cod3waX]

tell me now the order of ur devices and when u went back into the bios was the quick boot still enabled?

[footycard steve]

i've switched off the computer,i'll go back on but yes the menu did say enabled i'll write down everything on the screen in case it helps but this will take me a few minutes, why is it saying sony disc the repairer left me a datasafe and i also have a memorex

[Cod3waX]

no idea so there is 2 cd rom drives in the computer?

[footycard steve]

in the bios menu
ADVANCED BIOS FEATURES
quick boot ENABLED
1st boot device CDROM:SONY CDROM CDU5221
2nd boot device as above
3rd boot device IDE-0:Maxtor 6E040LO
try other boot devices YES
S.M.A.R.T. for hard disks ENABLED
BootUp Num-Lock On
floppy drive swap DISABLED
floppy drive seek DISABLED
security option Setup
boot OS/2 for DRAM>64MB YES
CPU L1,L2 Cache Writeback
system BIOS Cacheable DISABLED
APIC Select ENABLE
MPS Revision 1.4

[Cod3waX]

boot OS/2 for DRAM>64MB YES
this option turn to NO

and save and exit

[footycard steve]

no idea so there is 2 cd rom drives in the computer?

1 cd tray/drive and 1 floppy disc slot

[Cod3waX]

stumpt to why its not loading the disc

[footycard steve]

boot OS/2 for DRAM>64MB YES
this option turn to NO

and save and exit

so just change the menu and nothing else (not load the disc or re-start)

[footycard steve]

stumpt to why its not loading the disc

i can load the disc once the screensaver has loaded but not from boot